Legal

Privacy Policy

Last updated: July 17, 2026

1. Information We Collect

When you use the Service, we may collect:

  • Account Information: Name, email address, and billing details when you purchase a license.
  • Usage Data: API call timestamps, endpoint access logs, and aggregate usage metrics for service optimisation.
  • Support Communications: Emails and messages sent to our support team for troubleshooting.

2. What We Do NOT Collect

We do not read, store, or log the actual content of documents generated through the Service. Document data passes through our servers only during generation and is not persisted. We do not train AI models on your prompts, documents, or usage patterns.

3. How We Use Your Information

We use collected information solely to:

  • Provide, maintain, and improve the Service.
  • Process payments and manage license tokens.
  • Communicate with you about service updates, billing, and support.
  • Detect and prevent abuse or unauthorised access.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party processors (payment gateways, Cloudflare for access control) who are contractually bound to protect your data. We may disclose information if required by law.

5. Data Security

All API traffic is encrypted via TLS 1.3. Access to the Service is gated through Application Tokens. Our infrastructure uses industry-standard security practices. However, no system is 100% secure — we recommend you do not transmit sensitive information through generated documents.

6. Data Retention

Usage logs are retained for 90 days for security analysis. Billing information is retained as required by tax regulations. You may request deletion of your account data by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, email [email protected]. We will respond within 30 days.

8. Changes to This Policy

We may update this Privacy Policy. Material changes will be notified via email or a notice on our website. Continued use after changes constitutes acceptance.

9. Contact

For privacy-related inquiries: [email protected].